IBC Email Platform
The IBC Email Platform (by Intelligent Business Communications) enables our telemarketing agents to send professional, permission-based email outreach directly from the client's own Google accounts. Using Google OAuth for authorisation, the app supports send-only functionality to improve deliverability and personalisation for business communications.
What the app does
- Sends emails on behalf of a signed-in user via their authorised Google account (send-only).
- Does not read inbox contents or store message content.
- Access is granted with user consent and can be revoked at any time in the user’s Google Account.
Scopes & access
The platform requests only the minimum Google scopes required to send emails on a user’s behalf. We do not request scopes that permit reading inboxes or storing message content.
Google user data: handling, retention & deletion
No persistent storage of Google user data: We do not store Google user email content, inbox data, or any logs containing Google user data.
Transient processing only: Any Google user data involved in sending (e.g., message payload) is processed only for the duration of the send action and is not retained once complete.
Deletion requests: Users can request deletion of any associated data we control. See our Privacy Policy for how to submit a request, or email [email protected].
Revoke access anytime: Users can revoke the app’s access in their Google Account permissions. Once revoked, the app can no longer send on their behalf.
Client data for campaign delivery (non-Google data)
What we collect: To deliver lead generation services for clients, we process business information such as contact names, work emails/phone numbers, campaign briefs, call notes, and related assets provided to us.
Purpose: Solely to plan, execute, and report on lead generation/appointment-setting campaigns and meet our contractual obligations.
Retention: Client campaign data is retained for the duration of the engagement and for up to 24 months thereafter for reporting, quality assurance, and compliance, unless a longer period is required by law or you request earlier deletion where feasible.
Deletion: Clients may request deletion of campaign data we control by emailing [email protected]. We will verify and delete applicable data unless retention is legally required.
Security & processors: We implement appropriate technical and organisational measures and use vetted sub-processors (e.g., hosting, CRM, support tools) under written agreements limited to the purposes described in our Privacy Policy.
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INSTANT LEADS, MORE SALES
B2B Telemarketing & Lead Generation Services for Australian Businesses.